INTRODUCTION
The protection of the privacy and individual rights of our customers, when you visit our website plays a crucial role in facilitating the safe use of our offers. When you visit the personal data is collected, processed and used. With this data protection information, we want to emphasize our commitment to managing your data in a secure and reliable manner and to clarify how we use our customers’ personal data. We comply with the provisions of data protection legislation.
1. COMPETENT LEGAL ENTITY
Responsible legal entity in the light of legislation for the protection of personal data is Energy Arta. For any question or request please send an email to
2. WHAT IS PERSONAL DATA
Personal data is information that can be attributed to you personally. These include, for example, information such as name, address, e-mail address and telephone number.
In addition, during each visit to our website, further data is automatically collected for technical reasons, such as the IP address provided by the Internet access provider on your computer to connect to the Internet, or information about the website from which you visited our offer, or in relation to the internet browser used by you (technical information). This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data, however, only to the extent necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in a pseudonymous or anonymous form for statistical purposes.
3. HOW WE USE YOUR PERSONAL INFORMATION
We collect, process and use your personal data, especially when you visit, sign in to, or sign in to an existing customer account, or when ordering products. We use your data only in accordance with applicable legal provisions and this privacy policy , as well as with your consent, as the case may be. In many cases, data is also used only in pseudonymous or anonymous form.
a) Visit to www.energeiaki-artas.gr
• Logs
When you visit its pages, the following information will typically be stored for technical reasons in so-called logs:
• The IP address (Internet Protocol address) of the access computer
• the website from which you visit us (recommendation)
• our websites you visit
• the date and duration of the visit
• browser type and browser settings
• operating system
The data will be stored for a maximum of 7 days as a technical precaution to protect data processing systems against unauthorized access.
• Alias profile use
Within the legal framework, we may, for the purposes of advertising, market research and customization of our services in order to meet the needs of our customers, create and evaluate the use of profiles under a pseudonym, however, only if you have not practiced your legal right to object to the use of your data at any time (please see information about the right to object in section 6 below).
• Use of Cookies
We use the so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for our website presentation or shopping cart features, as well as the possibility of a single subscription, so you only need to sign up for our website once, even when you want to use the offers products of our partners. Cookies contain a clear combination of letters / digits that identifies the browser you are using. These cookies are temporarily stored on your computer and are transmitted only to our server when you visit our website. We mainly use period cookies, which are not stored on your hard drive and are deleted when the browser is closed or after longer periods of inactivity. Only for the purchase you choose and for the “Remember me” function a permanent cookie will be stored, which will expire within 30 days from your last visit to
You can view and delete cookies stored on your computer, and control how cookies are generally handled through your web browser settings. You can get more information on this topic from the manufacturer or through your web browser’s “Help” feature. Please note that the functions of energeiaki-artas.gr may be limited or not available, if you do not allow cookies.
b) Registration, connection and ordering
When you register and log in or place an order or when you are logged in and attempt to place an order but do not complete it, we collect, process and use the personal data and information you provide to us within the framework of applicable personal data protection legislation character. We may use the details of the products and services when you try to order, in order to contact you with the details that you provided to us during your registration, in which case you provide us with your consent. The information we request from you, in order to make the services you need feasible, are marked as mandatory fields in the forms. Other information is optional. For the conclusion and execution of the contracts, we request, as the case may be, contact information such as the name, the address for delivery and invoicing, as well as information about the payment method that you have chosen. In addition, we use your data to maintain our customer database so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check that the address you have entered is written in a complete and accurate manner.
c) Transmission of information and special promotions and other updates
• We use your data to transmit information that you have ordered or attempted to order from the product range and for other promotional actions from the email address provided by you. You can turn off this email feature at any time.
• In addition, we may send you information about our goods and services to the email address provided by you during a purchase, even without your prior consent. You can object to receiving these emails at any time, free of charge, except for the costs of transmitting the email according to the usual charges from the providers.
• We want you to enjoy reading our emails. Therefore, we try to include only information that you may be interested in. Therefore, we measure and store in your user profile the percentage of open messages and clicks, ie if and when you open our emails, what is the content of the emails when you click, and why and why our emails may not have been delivered. We may also use this data for statistical purposes.
• We can also use your information to send information about promotions and special offers of energeiaki-artas.gr by mail. You may object to this form of mail at any time.
• Some informative announcements which are necessary for the execution of the contract and its operation energeiaki-artas.gr , for example regarding services (eg confirmation of registration, information from the customer service department) or a package that is subject to charges (eg confirmation of the order, documents related to the contract, processing of payments) can not be deactivated. These notifications will be sent to the contact information provided by you.
d) Miscellaneous
We store and use your data when you contact us by phone, email or through our contact form, or when you would like to send us information in any other way and therefore forward your data to us for the purpose this.
In addition, we store and use personal data and technical information, to the extent that this is necessary to prevent or prosecute abuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks on our computer systems. Finally, we store and use your data, to the extent that we are legally obliged to do so, for example in the light of a formal directive or a judicial or other decision of the Authorities, as well as to safeguard our rights and claims, as well as to legal defense.
4. DATA SECURITY
The security of your personal data is a high priority for us. Therefore, we protect your data, which is stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, the data is transmitted in encrypted form. We use, for example, TLS = Transport Layer Security to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in the event of a TLS connection. In order to ensure the long-term protection of your data, technical security measures are regularly monitored and, if necessary, adapted to the relevant prevailing technology standards.
5. YOUR RIGHTS
You have the legal right to be informed about your personal data stored with us, as well as to request correction or deletion. The fastest, simplest and most convenient way to claim these rights is to log in to your client account and immediately edit your data stored there, or delete your client account altogether. The data that we have to store due to legal, institutional or contractual obligations for the preservation of commercial documents will be locked instead of deleted, in order to prevent their use for other purposes.
6. CONSENT, RIGHT TO OBJECTION
To the extent that we use data for a purpose which, in accordance with the law, requires your consent, we will always ask for your express permission and link the license you grant in accordance with the data protection provisions. A one-time license may be revoked at any time, resulting in future and / or you may object to future uses of your data for advertising, market research and opinion purposes. Please understand that enforcing your objection / revocation of consent may take some time for technical reasons and that you may continue to receive notifications from us in the meantime. For the purposes of revoking your consent or objection, a simple notification is sufficient. For this purpose, you can send an email to info@bestenergyprice.gr. To the extent that you receive information from us via email, you can even more easily by clicking on the link included in the email.
7. LINK TO WEBSITES OF OTHER COMPANIES
Energeiaki-artas.gr may contain links to the websites of other companies. We are not responsible for the data protection measures for external websites that you may access through these links. Please be aware of the protection of your data on these external websites.
8. AMENDMENTS TO THIS PERSONAL DATA PROTECTION INFORMATION
We always want to present to our customers attractive product offers and therefore, to constantly adapt the range of our products to the wishes of our customers. Therefore, it may be necessary to update and modify this data protection update. We therefore recommend that you keep up to date with any changes to this page on a regular basis. To the extent that such modifications may affect your consent, we will inform you of this separately.